I received my first order from Insteon last Thursday and I have learned a lot since.
My plan is to work toward some home automation and because my family are apple freaks, we chose the Insteon Hub pro.
My first project is to automate my pool. So based on the smart home website, I ordered a toggle switch to control the light and a load controller to control my pump (2477SA1). The switch works perfectly and was recognized by the hub immediately. The load controller seems to connect when I try to add it by never shows up on the Insteon+ app.
I tried adding using the code. And I tried adding using the manual setup.
Using the device code, I seemed to get a confirmation double beep indicating success but the app timed out.
Manually, I started at the hub and pressed setup until the light blinked and then to the load controller and got a successful double beep.
Then I pressed setup again on the load controller and then to the hub and got a successful double beep and the hub returned to the blue light. But the load controller never showed up on my app. I tried power cycling the hub and completely restarting my iPhone. I even tried to restore the load controller to factory defaults and repeated the setup with the same results. Insteon support has been called and they said they will try to replicate my situation and call me back today - has of now they have not called back.
Any suggestions.
Jeff
My plan is to work toward some home automation and because my family are apple freaks, we chose the Insteon Hub pro.
My first project is to automate my pool. So based on the smart home website, I ordered a toggle switch to control the light and a load controller to control my pump (2477SA1). The switch works perfectly and was recognized by the hub immediately. The load controller seems to connect when I try to add it by never shows up on the Insteon+ app.
I tried adding using the code. And I tried adding using the manual setup.
Using the device code, I seemed to get a confirmation double beep indicating success but the app timed out.
Manually, I started at the hub and pressed setup until the light blinked and then to the load controller and got a successful double beep.
Then I pressed setup again on the load controller and then to the hub and got a successful double beep and the hub returned to the blue light. But the load controller never showed up on my app. I tried power cycling the hub and completely restarting my iPhone. I even tried to restore the load controller to factory defaults and repeated the setup with the same results. Insteon support has been called and they said they will try to replicate my situation and call me back today - has of now they have not called back.
Any suggestions.
Jeff
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