Switch shedule

[buce Lee]

Hi guys

I have dimmer switch it been working fine for scheduling before. All certain the last few months it did not working? When I had it set sunrise/ sunset it not turn on ? I did the reset on the switch few times still not working? Any ideas ? Thanks in advance.

[Simpson51]

If your dimmer switch has stopped working as expected for scheduling and resetting the switch hasn't resolved the issue, here are a few troubleshooting steps you can try:

Check the firmware and compatibility: Ensure that your dimmer switch's firmware is up to date. Check the manufacturer's website or contact their support to see if there are any known issues or updates related to scheduling or sunrise/sunset functionality. Additionally, verify that your dimmer switch is compatible with the device or hub you are using to control it.

Verify location and time settings: Make sure that the location settings in your scheduling system or app are accurate. The switch relies on accurate sunrise/sunset data to trigger events, so if the location settings are incorrect, it may not work as expected. Check the time settings on your device as well to ensure they are correct.

Test manual operation: Try manually operating the dimmer switch outside of the scheduled events. Turn it on and off to see if it responds correctly. If manual operation works fine, the issue may be specific to the scheduling functionality.

Review scheduling settings: Double-check your scheduling settings to ensure that they are properly configured. Verify that the switch is set to turn on at the desired time and that the sunrise/sunset option is selected correctly. Some scheduling systems may require additional steps or settings for sunrise/sunset events, so review the documentation or contact support for guidance.

Reset the scheduling system: If the issue persists, try resetting the scheduling system or app you are using. Delete and recreate the schedule for your dimmer switch, ensuring that all the settings are correctly configured.

Contact manufacturer support: If none of the above steps resolve the issue, it's recommended to reach out to the manufacturer's support team for further assistance. They may have specific troubleshooting steps or insights based on the model and system you are using.


Best regard,
Simpson51

[Lornakuvalis]

It probably has an internal problem so you can't reinstall or reset it.