Just getting to work on the new Director app on Android. I have been using Insteon for years now. I have installed and configured a wall switch in Director setting the dimmer value to 50%, However, when I turn the switch on, it goes to 100%. I have set up switches in the Insteon for Hub app with default dimmer values and it has worked. Has anyone else solved this problem?
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Setting a dimmer value in Director
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I am also facing the same problem but haven't found a solution yet. Hope someone can help us.Last edited by INSTEON John; 08-28-2023, 02:38 PM. Reason: Erased hidden code linked to a non-relevant web site like spam
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I tried the reset and power off before I post anything. I have both a dimmer switch and dimmer module. I too cannot get the Director App to save the "On Level" value. There is no save button on the device settings screen (Android). Always goes back to 100%. The dimmer siwtch I just installed today using Director. I sent an email to the Insteon Support team and awaiting a response.
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Hi there,
Thanks for letting me know about your issue with the Director App not saving the "On Level" value. I have also encountered this problem, and I have yet to find a solution.
I have tried resetting the Insteon hub and power cycling the devices, but the issue persists. I have also tried using both a dimmer switch and a dimmer module, but neither has worked.
I have contacted Insteon support, and they are currently investigating the issue. I will let you know if I hear anything back from them.
In the meantime, I suggest that you create a workaround by using a scene to set the dim level to your desired level. This is not ideal, but it is a temporary solution until the issue is resolved.
I will continue to monitor the situation and let you know if I find any solutions.
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