On my 2nd thermostat both with same issue. All other functions work but not temp adjustment. What can this be, how to best troubleshoot?
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2732-242 wont adjust temp remotely
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What are you using to remotely adjust the temperature?Message from Forum Admin: stusviews passed away in April 2018. Stu was a huge fan of Insteon and a huge presence on both the Smarthome and Insteon forums, helping thousands of us along the way (he had nearly 20,000 posts to his name). We thank him for his contributions, dedication, and passion for making the Smart Home a reality. He will truly be missed.
Saving energy is not always free. Be a world saver.
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The app requires hardware, which do you have a 2242 or 2245 or something else?Message from Forum Admin: stusviews passed away in April 2018. Stu was a huge fan of Insteon and a huge presence on both the Smarthome and Insteon forums, helping thousands of us along the way (he had nearly 20,000 posts to his name). We thank him for his contributions, dedication, and passion for making the Smart Home a reality. He will truly be missed.
Saving energy is not always free. Be a world saver.
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Originally posted by crc61 View PostThe app on a Windows 10 pc.
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Hi and thanks for responding. Sorry to assume so much. Yes i understand the app requires hardware. I mention the model of the thermostat in the subject. I have a motion sensor, light bulb, door sensor and two water sensors connecting successfully to a hub 2245 rev 2.3 -4916 running firmware version 1012. All the thermostat functions show up and respond except for adjusting temp.
i have another hub and thermostat in another building that works fine including adjusting temp so i am perplexed at this one showing this issue.
your review and comments and suggestions are very much appreciated.
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Have you tried a factory reset?
Factory Reset
1) Press and hold Insteon Thermostat’s Set button until it beeps.
Insteon Thermostat will beep.
Insteon Thermostat Set LED will blink green.
2) Press and hold Insteon Thermostat’s Set button again until it beeps.
Insteon Thermostat will beep.
Insteon Thermostat Set LED will blink red.
3) Double-tap Set button.
4) Press and hold Set button again for about 10 seconds.
Insteon Thermostat will emit a long beep and its display will blink all segments.
5) When blinking/buzzing stops, release Set button and wait 10 seconds.
Insteon Thermostat will perform a series of self tests, then return to normal operations.
Insteon Thermostat display will return to normal.
It's critical that you follow the steps exactly. If you err during the procedure, then start over. Don't pick up where you left off. Wait for at least 4 minutes if you need to start over.
If you calibrated the temperature and/or humidity, then the adjustments will remain in place. You will not need to calibrate again.Message from Forum Admin: stusviews passed away in April 2018. Stu was a huge fan of Insteon and a huge presence on both the Smarthome and Insteon forums, helping thousands of us along the way (he had nearly 20,000 posts to his name). We thank him for his contributions, dedication, and passion for making the Smart Home a reality. He will truly be missed.
Saving energy is not always free. Be a world saver.
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