Camera alarming on motion outside detection zone

[WestonFire22]

Hi, I have a 2864-22x wireless camera and have setup the motion alarms and defined a detection zone, however, the camera is alarming when there is motion outside the detection zone. I am on the latest firmware for both system and application. Can someone offer some advice on how to correct this?

Thanks
Bruce

[stusviews]

Does the camera detect motion within the detection area? Is the defined detection area red or clear? Did you try a lower sensitivity?

[WestonFire22]

I originally had the defined area as clear, but I think it may have been backwards. The defined area is the red cross-hatch, while the excluded area should be clear?

Bruce

[stusviews]

That's correct. The defined area is red, the excluded area is clear (of detection).

[Steve76063]

Well, my alarms stopped working after a few days. From reading the above, I now know that the red cross-hatched area(s) ARE the detection zones! I thought it was just the opposite and turned them all off... DOH!!!