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    Insteon Hub constant red light

    Is there something wrong with the Insteon server? My Insteon hub (2245-222) has just recently started to show a constant red light. I did the unplug and network reset but still red light...

    #2
    I saw a post from The Verge this morning that stated that Amazon was experiencing issues with AWS. That would be a fairly big deal.

    https://www.theverge.com/2020/11/25/...-down-internet

    https://status.aws.amazon.com/

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      #3
      I am having the same issue today. I'm glad to know I'm not the only one. Strange, though, everything seems to be working fine.

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        #4
        The devices store their link information on their own, so they don't necessarily need a controller, or internet access to know what to do. That's Insteon greatest strength IMHO.

        This is what I got from a contact over there:

        Connectivity:
        If you are already logged into the app, it seems to pull in and access devices fine, logging out and logging back in seems to take a while, I clocked it at a minute on one attempt, but Have also just received errors during the process as well.
        Hub LED may go red, devices are and app still appear accessible at this time
        • Power cycling units seem to bring them back to green.
        • In both states (red / green) they are passing all tests except test 7
        Account creation:
        Account seems to be created, but I time out in the process each time. Once the account is created however, you can log in using the account credentials and set up a hub.

        Statusing:
        Changes made when the app is closed are not updated to the app in IMA
        • Statusing of changes made while app is open are updates in real time
        • Navigating to device page will update status as expected.
        Integrations
        • Alexa and Google Home and other 3rd party integrations are affected by this. In most instances I’ve been able to disable / reenable the integrations, but I’ve hit some issues where logging back in will time out.Connectivity:
          If you are already logged into the app, it seems to pull in and access devices fine, logging out and logging back in seems to take a while, I clocked it at a minute on one attempt, but Have also just received errors during the process as well.
          Hub LED may go red, devices are and app still appear accessible at this time
        • Power cycling units seem to bring them back to green.
        • In both states (red / green) they are passing all tests except test 7
        • Account creation:
          Account seems to be created, but I time out in the process each time. Once the account is created however, you can log in using the account credentials and set up a hub.

          Statusing:
          Changes made when the app is closed are not updated to the app in IMA
        • Statusing of changes made while app is open are updates in real time
        • Navigating to device page will update status as expected.
        • Integrations
        • Alexa and Google Home and other 3rd party integrations are affected by this. In most instances I’ve been able to disable / reenable the integrations, but I’ve hit some issues where logging back in will time out.


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          #5
          Mine was solid red all morning although access and commands via the app worked fine..
          Did the push-button test on the HUB and #7 failed: "Successful connection to real-time messaging service"
          Just came back in the house and noticed the LED is once again green. All seven tests now pass.
          John

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