I'm frustrated with a brand new Insteon 2245-222 hub. I downloaded the Android "INSTEON" app (version 1.6.2) through the Amazon site (since the Google play one wouldn't connect to the router). In working my way through the app wizard, I'm blocked by the dialog for Username / Password. I have tried the ones supplied on the sticker the bottom of the hub. I have tried multiple combinations of "Admin", "Password", blank fields, my account login (although the username field is too short for my email address), and even my Wi-Fi credentials. Nothing works.
I tried the factory and network resets and repeated the password dance each time.
More details: Router = Netgear N450 CG3000Dv2, internet access is working both on PC and android. Android is connected via Wi-Fi, hub has greenish-yellow light on front, green flickering _solid orange on rear. No accessory devices have been connected. I have re-installed the app 3 times. I have not deleted my account (cannot figure out how).
Chat support is not working today. Any ideas? Thanks!
I tried the factory and network resets and repeated the password dance each time.
More details: Router = Netgear N450 CG3000Dv2, internet access is working both on PC and android. Android is connected via Wi-Fi, hub has greenish-yellow light on front, green flickering _solid orange on rear. No accessory devices have been connected. I have re-installed the app 3 times. I have not deleted my account (cannot figure out how).
Chat support is not working today. Any ideas? Thanks!
Comment