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Light schedule remote not working

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    Light schedule remote not working

    App controls all outside lights fine, but programmed scenes schedules not working, have to do it manually

    #2
    Thank you for the response. Unfortunately I misrepresented the problem. We do not have a remote, only access via our app on the iPhone and iPad. Should be have a remote as well ?

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      #3
      [USER="20539"]crwmson[/USER] which version of the app are you using? If Insteon Lighting app then here’s what I would suggest:[LIST=1][*]Re-sync your location: in the app go to Settings > Location. Even if it shows the correct location, go ahead and tap Re-Sync.[*]Go to the Schedules tab and delete then re-add the schedule that was not working.[/LIST]Let me know if this resolves the issue.

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        #4
        Thanks Isaac, however I have no place to hit re-sync that I can find. I have deleted the scene and added it again, will give it a few more tries.

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          #5
          Please email us at [B][B]support@insteon.com[/B][/B]
          Last edited by maryt; 10-20-2022, 08:15 PM.

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            #6
            Me too same problem .. I am also looking for a solution [URL="https://www.my-ascension.net/"][COLOR=#ffffff]My Ascension Employee Login[/COLOR][/URL]
            Last edited by Linda5638; 11-01-2022, 08:53 PM.

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              #7

              I have deleted the scene and added it again, will give it a few more tries.

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                #8
                Hello, we can help. Please contact support at [B][URL]https://www.insteon.com/support[/URL] [/B]or email us at [B][B]support@insteon.com.[/B][/B]

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