Feature Request: Change of Account Email Address

[rgnet5]

Please give us a way to change the email address used for the hub account login. Right now the only option is to delete your account, create a new one, and start all over from scratch. Let's get creative and think of a way to do this!

[ejt]

I agree. Shouldn't be that big of a deal for the IT people at Insteon. It would even be okay if they had a way for you to contact support and have them change it for you.

[rgnet5]

Absolutely. Nest supports this and so do many other companies. I spoke to 2 different tech support people at Insteon, who both said that it currently cannot be done, even by them. But when I pushed, one of them said creating a new account was the only possible way, while the other one said it was a known and documented issue, and there may be a way in the future to change it. So I'll hope that Insteon figures out a way to do this. But you are right, ejt, there should be a way for the Insteon IT folks to do this for us.

[MrPeach84]

It would be nice to be able to edit all account information at any time.

[rgnet5]

I've submitted it as a feature request. I hope Insteon is listening. This seems to be a popular request.

[Opor]

And do not forget Different User Profile on the app...I don't want my cat -who knows how to switch on lights ;-) be able to delete my account

[rgnet5]

Great point Opor! I'd love to give my wife and kids the option to just control lights, and not turn off my home network equipment (which I use for remote power cycles).

[rrieber]

One use case for this would be selling/buying a house that is Insteon equipped. There is ZERO functionality that supports transfer of ownership. I had to con customer support to delete the previous owner's account such that I could reprogram it.