SOLVED: The offending key had somehow been switched from Toggle mode to Non-Toggle-On mode. Switched to Toggle mode and problem solved. (The Insteon Genius at the Help Desk did not consider this option and had me buy a new keypad and togglelinc switch.)
I have a keypadlinc that misbehaves with a togglelinc and cannot figure out what to do. The keypad is in a 6 key configuration. The B key (top right small button) was controlling a togglelinc switch to which are attached fluorescent lights. It stopped working (I don’t remember now whether it was both on and off functions, or just one.) I replaced the keypad and while it turns on the scene (or device), it does not turn it off. I replaced the togglelinc and have the same problem.
The keypad controls without problem: the porch light with the top and bottom switches, (A) Garage Door open and close with an I/O line, (C) Pond pump with a OutletLinc, (D) Outdoor lighting with multiple devices. I can connect the B key to the scene controlled by the D key and it functions properly. I have tried removing the B key as a controller, and Factory Resetting the ToggleLinc.
I can control the B lights successfully with the Insteon App--either the device, or I can create a scene with the ToggleLinc which also works properly.
Any suggestions will be greatly appreciated.
I have a keypadlinc that misbehaves with a togglelinc and cannot figure out what to do. The keypad is in a 6 key configuration. The B key (top right small button) was controlling a togglelinc switch to which are attached fluorescent lights. It stopped working (I don’t remember now whether it was both on and off functions, or just one.) I replaced the keypad and while it turns on the scene (or device), it does not turn it off. I replaced the togglelinc and have the same problem.
The keypad controls without problem: the porch light with the top and bottom switches, (A) Garage Door open and close with an I/O line, (C) Pond pump with a OutletLinc, (D) Outdoor lighting with multiple devices. I can connect the B key to the scene controlled by the D key and it functions properly. I have tried removing the B key as a controller, and Factory Resetting the ToggleLinc.
I can control the B lights successfully with the Insteon App--either the device, or I can create a scene with the ToggleLinc which also works properly.
Any suggestions will be greatly appreciated.
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