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I have a dead outdoor module too!

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    I have a dead outdoor module too!

    I cannot tell you what model is because it does not say so in the app and the sticker on back did not last longer than a few months.

    It is x02x38x42 details
    insteon id: 27E3A6 if either of those helps.

    I have deleted and re-added to the system and it pairs okay. It toggles the light next to the outlet but no power gets through. I took out plug and went direct to socket and it works fine.

    Frustrating

    #2
    This works really well for us, thank you! Facing same issue here. Help is appreciated.

    Last edited by maryt; 11-03-2022, 09:52 PM.

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      #3
      Hello, we can help. Please contact support at https://www.insteon.com/support or email us at support@insteon.com.

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