The Android app has had this problem for the last several versions on my LG G Pad and my LG G3. Both with Android 5
1. When starting the app while inside my house (on my home WiFi) it takes at least 30 seconds for the app to get connected to my HUB and allow me to do anything. However, if I switch to mobile data, kill the app, then restart it works super fast. If I kill it again and go back to WiFi it again take 30 seconds to load. My home Internet is fine, I stream HD video daily via Netflix, Vudu, etc.
Just did the test now, very long load time of INSTEON App on WiFi, instant load time on mobile
Speedtest.net on my home Internet at this moment:
38 - 55 Mbps Down
4.55 Mbps Up
16ms ping
2. If the app was previously opened and then left in the background for more than a couple hours it will open quickly and act as if it is going to work. However, when I try to turn something off/on it will fail to send the command and then flip back to the login screen where I have to enter the password. If I kill the app and restart then it will auto login (then it takes 1 minute as stated above) then it will work.
I am experienced with app beta testing and I know all the exercises of clearing data, uninstalling, reinstalling, rebooting phone, and so on. Nothing helps, it may work great for a day, but then it gets slow again and it never restores from the background correctly after a couple hours.
LG G3 Android 5.0.1 (latest available update)
LG G Pad Android 5.0.2 (latest available update)
INSTEON App Version 1.8.1 (fstage)
HUB Version 5685 - 1F.66.94
1. When starting the app while inside my house (on my home WiFi) it takes at least 30 seconds for the app to get connected to my HUB and allow me to do anything. However, if I switch to mobile data, kill the app, then restart it works super fast. If I kill it again and go back to WiFi it again take 30 seconds to load. My home Internet is fine, I stream HD video daily via Netflix, Vudu, etc.
Just did the test now, very long load time of INSTEON App on WiFi, instant load time on mobile
Speedtest.net on my home Internet at this moment:
38 - 55 Mbps Down
4.55 Mbps Up
16ms ping
2. If the app was previously opened and then left in the background for more than a couple hours it will open quickly and act as if it is going to work. However, when I try to turn something off/on it will fail to send the command and then flip back to the login screen where I have to enter the password. If I kill the app and restart then it will auto login (then it takes 1 minute as stated above) then it will work.
I am experienced with app beta testing and I know all the exercises of clearing data, uninstalling, reinstalling, rebooting phone, and so on. Nothing helps, it may work great for a day, but then it gets slow again and it never restores from the background correctly after a couple hours.
LG G3 Android 5.0.1 (latest available update)
LG G Pad Android 5.0.2 (latest available update)
INSTEON App Version 1.8.1 (fstage)
HUB Version 5685 - 1F.66.94
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