Windows 8 and Phone 8 Apps

[shinsenai]

I've read on various online magazines that INSTEON Hub apps for Windows 8 and Windows Phone 8 were coming out on June 1st. What is the status of this? Thanks!

[shinsenai]

Sorry if I reply to myself, but the Insteon Hub app for Windows 8 has just appeared in the Store. Now, I patiently wait for the Windows Phone 8/8.1 app :-)

[BetaTestCoordinator]

INSTEON is proud to announce that the Windows 8 application “INSTEON for Hub” has been released to the general public this morning. It will take some hours for the application to fully populate the Microsoft eco-system but users will be able to download this version to their tablets and desktop devices running Windows 8 later today.

http://apps.microsoft.com/windows/en...b-43c25e769f03

The Windows Phone application will be released tomorrow. The phone application does not take as much time to propagate the Microsoft Network and will be available tomorrow morning.

[shinsenai]

Ok, first questions :-)

I've installed the Insteon for Hub app on Windows 8.1 Pro. The app start fine and asks me to login or create an account. I have an account already, so I've entered my username and password and I got the following error:

Error
Get hub information failed.

Since I'm not at home right now, I though this could be due to the fact that I haven't yet configured the app for remote access (my home router is configured for remote access). However, I cannot find anywhere in this app how to enter my remote access configuration. The app has no settings apart from enabling/disabling permissions to get my current location and display notifications.

Any suggestion?

Thanks!

[BetaTestCoordinator]

For Remote Access Configuration information, you will have to
- go home
- log into your Hub with your Windows App
- slide to the right side of the screen
- Tap the "Remote Access Guide" Tile

Or go here: http://www.insteon.com/port-forward-home.html


If you already have remote access setup on your router, you may be able to set it now.
- Make sure you've assigned a static IP address for your Hub through your router or the App.
- The default port for the INSTEON Hub is 25105.

Call INSTEON Support if you are at all uncomfortable with
configuring Remote Access: 1-866-243-8022

[BetaTestCoordinator]

Actually, I just tested the Public Version of the Windows App.

It seems that the server is not up yet.
I wasn't able to connect to my Hub with the Public, but I was able to connect with the Beta Version of the App.

[shinsenai]

Hi dpham, thanks for your replies. Indeed my problem is that I cannot even login, I keep getting the error "get hub information failed". I'm home now and still same problem. However, I can login using the web app, although for example all the sensors have a yellow status instead of the red or green. I'm trying with the Android app on my wife's phone.

Update: same behaviour on Android as on the web: I can login, but then everything has status Unknown. I also notice that I'm not receiving any email notification. Until yesterday I was receiving emails for configured open/close sensors within a minute of the sensor being activated.