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Insteon App finds two hubs

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  • Insteon App finds two hubs

    Hi

    My original hub died and I have replaced it. In the Insteon App it finds two hubs (old and new) even though the old hub is not powered up. How can this happen? Due to my old hub had failed I couldn't remove devices from that hub. I also find Alexa says the devices which are associated with the old hub are still there. I assume as it can see the old hub somehow. All help appreciated.

    Cheers

    JB0591

  • #2
    I should add that I had previously contacted Insteon Support to ask for my old hub to be removed and device IDs to be provided to me.

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    • #3
      I’d wait for support to provide device IDs before proceeding.

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