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Alexa cannot use new Hub, always shows old hub info

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    Alexa cannot use new Hub, always shows old hub info

    Hi everyone,

    So I had Alexa working just fine with my hub. Worked for a couple of years. Earlier this year, my hub failed and had to be replaced. Got a new hub, and re-entered all my devices (30). The Insteon app works like a charm on my phone. However, Alexa refuses to load the new information for this hub (added 2 devices and changed a few names). I can see the old names. I have tried deleting each device one by one and that did not work either. I have disabled and enabled the skill a dozen times. I am not sure how to proceed at this point.

    Any ideas?

    Thank you!

    #2
    I appreciate the information and advice you have shared. I will try to figure it out for more.
    DNA HRBlock

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