Security and Privacy


The Insteon Discussion Community is for people who are both brand new to the world of Insteon home control and to long time users who are passionate about their devices. This should be a safe place for all levels of sophistication and technological understanding to coexist, learn and have fun.



We do not share your email address with third parties.

If you have subscribed to any forums and/or topics, you will receive emails from us when someone posts in the sections you've subscribed to. You may unsubscribe by clicking the Unsubscribe link on the associated topic.

When you post a new topic or reply to an existing topic, other members that have subscribed to the forum or topic may receive an email notification of your post. The email may include your forum user name but does not contain your email address or IP address.

If you have configured your account to let other members email you (this is a setting in your forum Profile), you may receive email from other forum members. If you do not wish to receive email from other forum members, you can change this setting in your profile.

Forum administrators and/or moderators may contact you directly via email if they believe the content you are posting is inappropriate, generally offensive, or for other similar reasons.

Use of Cookies


Cookies are small text files that can be used by websites to make a user's experience more efficient.

This site uses different types of cookies, such as statistics tracking cookies to collect forum usage information. We use Google Analytics to collect usage data that allows us to monitor and improve forum content and operation.

Linking your Facebook account to your Insteon Community Forum account does require the use of cookies from Facebook. Linking your Facebook account is optional.

Some cookies are placed by third party services that appear on our pages.

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Other information we collect


When you post a new topic or reply to an existing topic, your post is associated with your forum user account. We also record your IP address used when the post was made to assist moderators and administrators in reducing forum abuse and keeping the forums a nice place to spend time.

When you use the forum, we collect your IP address in our server logs to allow us to monitor server performance and diagnose attempted abuse.

Information posted in these forums may be used by Insteon product specialists to inform future design decisions, including features, product lines, and individual products that should be added to our offering or discontinued.

Insteon is a division of Smartlabs, Inc. Information posted in these forums may also be shared with other Smartlabs divisions, such as Smarthome, to assist in the ongoing refinement of our product catalog.

Additional forum info


When you registered for your Insteon Community Forum account, you agreed to our rules and policies. You can review them here.

If you no longer wish to participate in Insteon Community Forum and want your user account deleted, please use the contact us page.

More information about the use and features of Insteon Community Forum is available in the forum FAQ.