Hello,
I'm a new Insteon user. I acquired a 2 dimmer / 1 hub kit for $30 from COSTCO so that I could automate some lamps in my den and test the waters of automation. I've already added it to my Echo Dot and am teaching my kid to NOT constant dim / un-dim the den lights. ;-)
[COLOR=#FF0000][SIZE=16px][B]I'm having some trouble figuring out why I cannot get remote access to the hub over a T-Mobile cellular connection. The iOS app works fine from my home network. When I use my iPhone 6 Plus to connect via the app while on other other Wifi networks (e.g. friend's Comcast Internet connection; work fiber connection; etc.), I have no issues.
However, when I attempt to use the iOS app over raw LTE / 4G, I cannot access the hub. I understand that the 2014 hub should be discoverable by the app once it's set up without opening any ports (25105, I think, by default), but even THIS is not the case over cellular. Details about my setup below...[/B][/SIZE][/COLOR]
My home has limited power outlets, and the ones near my office TP-LINK Wifi router / TP-LINK gigabit switch were occupied with two large surge protectors / UPS units. I didn't want to cause any powerline issues with the hub by placing it on a UPS or surge protector, so I moved it to my bedroom. My house is NOT wired for CAT5 / CAT6, so I repurposed a Linksys WRT54GL running DD-WRT in a client bridge mode to provide wired access to the hub in the bedroom. The current layout looks like this...
[ATTACH=CONFIG]n91478[/ATTACH]
Here's the details of what I've done in this setup:[LIST][*]The Insteon hub 2 gets a reserved IP address over DHCP from the TP-LINK router.[*]I've attached laptops and other wired devices to the Linksys client bridge and had no issues getting Internet access.[*]I've made sure that all IP filtering except multi-cast is turned off on the Linksys client bridge.[*]I can log into the internal IP address on that port and see the plain text diagnostic page.[/LIST]
[COLOR=#FF0000][B][SIZE=16px]Originally, the port on which the hub functions was NOT open on my TP-LINK router. I deleted my account once, reset the hub and all devices to factory settings, and then added them again with the port open. Same results both times -- I can access the hub via the iOS app, but only over Wifi connections -- never LTE / 4G. I've even tried a personal VPN connection over LTE / 4G and the hub refuses to appear in the iOS app remotely.[/SIZE][/B][/COLOR]
[SIZE=16px][B]Questions[/B][/SIZE][LIST][*]Does the 2014 really benefit at all by opening up the default port in the router? I've configured that properly and verified my setup with the portforward.com site for the router in question.[*]Is there a block somewhere on T-Mobile's side that anyone is aware of?[*]Is there a possibility that multi-cast filtering (the only stateful packet inspection still active on the Linksys client bridge) would affect remote access?[/LIST]
I'd love to get remote access fixed over cellular. It's the only blocker to my using the system now in my home. Very pleased with it otherwise.
Thanks!
nthdegreeburns
I'm a new Insteon user. I acquired a 2 dimmer / 1 hub kit for $30 from COSTCO so that I could automate some lamps in my den and test the waters of automation. I've already added it to my Echo Dot and am teaching my kid to NOT constant dim / un-dim the den lights. ;-)
[COLOR=#FF0000][SIZE=16px][B]I'm having some trouble figuring out why I cannot get remote access to the hub over a T-Mobile cellular connection. The iOS app works fine from my home network. When I use my iPhone 6 Plus to connect via the app while on other other Wifi networks (e.g. friend's Comcast Internet connection; work fiber connection; etc.), I have no issues.
However, when I attempt to use the iOS app over raw LTE / 4G, I cannot access the hub. I understand that the 2014 hub should be discoverable by the app once it's set up without opening any ports (25105, I think, by default), but even THIS is not the case over cellular. Details about my setup below...[/B][/SIZE][/COLOR]
My home has limited power outlets, and the ones near my office TP-LINK Wifi router / TP-LINK gigabit switch were occupied with two large surge protectors / UPS units. I didn't want to cause any powerline issues with the hub by placing it on a UPS or surge protector, so I moved it to my bedroom. My house is NOT wired for CAT5 / CAT6, so I repurposed a Linksys WRT54GL running DD-WRT in a client bridge mode to provide wired access to the hub in the bedroom. The current layout looks like this...
[ATTACH=CONFIG]n91478[/ATTACH]
Here's the details of what I've done in this setup:[LIST][*]The Insteon hub 2 gets a reserved IP address over DHCP from the TP-LINK router.[*]I've attached laptops and other wired devices to the Linksys client bridge and had no issues getting Internet access.[*]I've made sure that all IP filtering except multi-cast is turned off on the Linksys client bridge.[*]I can log into the internal IP address on that port and see the plain text diagnostic page.[/LIST]
[COLOR=#FF0000][B][SIZE=16px]Originally, the port on which the hub functions was NOT open on my TP-LINK router. I deleted my account once, reset the hub and all devices to factory settings, and then added them again with the port open. Same results both times -- I can access the hub via the iOS app, but only over Wifi connections -- never LTE / 4G. I've even tried a personal VPN connection over LTE / 4G and the hub refuses to appear in the iOS app remotely.[/SIZE][/B][/COLOR]
[SIZE=16px][B]Questions[/B][/SIZE][LIST][*]Does the 2014 really benefit at all by opening up the default port in the router? I've configured that properly and verified my setup with the portforward.com site for the router in question.[*]Is there a block somewhere on T-Mobile's side that anyone is aware of?[*]Is there a possibility that multi-cast filtering (the only stateful packet inspection still active on the Linksys client bridge) would affect remote access?[/LIST]
I'd love to get remote access fixed over cellular. It's the only blocker to my using the system now in my home. Very pleased with it otherwise.
Thanks!
nthdegreeburns
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