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So who's tried this Sonos Integration? Mine doesn't work as it should.

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  • So who's tried this Sonos Integration? Mine doesn't work as it should.

    I'm curious if anyone here has tried the Sonos integration. I'm having a number of issues with it.

    First, it only finds three of my seven Sonos devices. I have three Connects, two Play:1s, a Play:3 and a Play:5. When I go to add a Sonos device, the Insteon app detects only one of the Play:1s (they're both in the same room, and they're both wired through Ethernet), and two of my Connects (one is wireless, one is wired). Every other device I have that can detect Sonos devices sees them all.

    Once I add a device, I can control it with the presets (though the custom favorites workflow they've devised is pretty cumbersome) and shuttle controls. But I cannot seem to add any of the Sonos devices to a scene—not a brand new scene or an existing one.

    Oh, and no matter how many times I change the icon for the device, it always reverts back to the Sonos Play:1 speaker icon.

    Anyone else having these kind of problems, or am I just lucky?

  • #2
    Originally posted by rgunther View Post
    I'm curious if anyone here has tried the Sonos integration. I'm having a number of issues with it.

    First, it only finds three of my seven Sonos devices. I have three Connects, two Play:1s, a Play:3 and a Play:5. When I go to add a Sonos device, the Insteon app detects only one of the Play:1s (they're both in the same room, and they're both wired through Ethernet), and two of my Connects (one is wireless, one is wired). Every other device I have that can detect Sonos devices sees them all.

    Once I add a device, I can control it with the presets (though the custom favorites workflow they've devised is pretty cumbersome) and shuttle controls. But I cannot seem to add any of the Sonos devices to a scene—not a brand new scene or an existing one.

    Oh, and no matter how many times I change the icon for the device, it always reverts back to the Sonos Play:1 speaker icon.

    Anyone else having these kind of problems, or am I just lucky?
    Hi Richard,
    http://www.insteon.com/support-knowledgebase/2015/11/12/you-already-have-the-maximum-number-of-sonos-players-configured - only 4 players are supported. I wonder what would happen if you unplugged all but 4 Sonos speakers? (just curious, not really a solution)

    I've only got 2 Sonos speakers so I don't have any way of seeing what happens with more than 4. Mine are the original Play 5's.

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    • #3
      I'll have to give that a try. It's weird that it's only exposing 3 of 7. Weirder still that it doesn't seem to be aligned around connection or device type. One thing worth noting is that I was able to create favorites for TuneIn and XM stations in addition to Pandora. Just can't set up playlists as favorites like you can in Sonos.

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      • #4
        I'm having major league issues, too. I can't add ANY devices. Have made several calls to tech support. They say they will get back but they never do.I've spent $250 on Insteon products directly related to Sonos, including custom keypad buttons that I'm not sure I can return. I've tried at least twenty things, including: unplugging all Sonos devices and trying to add each one individually, reinstalling software on both phone and hub; deleting account and adding new one; force upgrading firmware on hub; rebooting router; plugging hub, router, and Sonos into the same switch; placing sonos and hub next to each other; unplugging network extenders. I can add other devices on the hub. My sonos system works perfectly from my phone. Bottom line: the product was not ready to be released. Timing of release has more to do with CES date than anything. What a joke.

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        • #5
          A quick update:

          I tried unplugging some of my devices to see if others might show up. Nope.
          I tried unpairing the one Play:1 speaker (of two that are stereo paired) that appears available to add. No change.
          I tried seeing which speakers my Harmony app can see and provision. All of them.

          Still can't add most of my speakers. Still can't add any speaker control or favorite to a new or existing scene.

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          • #6
            I can't add any. It just says "something went wrong while searching for your Sonos player".

            Tried a power cycle on the Sonos Players and my Hub. No idea what to do.

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