Hello...I just installed my new hub so that it would work with the Echo. I was able to add the skill and my hub to the Echo. After discovery, I have about 1700 devises that it found. I tried deleting the skill and re-adding the hub but same thing happens. On my Android Insteon app, I can see and control the six devices I have. Any suggestions?
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Sounds like an Echo error, not Insteon. Have you tried contacting Amazon. In my experience, they're very helpful. BTW, after deleting the skill did you have the Echo forget all devices before rediscovering?Message from Forum Admin: stusviews passed away in April 2018. Stu was a huge fan of Insteon and a huge presence on both the Smarthome and Insteon forums, helping thousands of us along the way (he had nearly 20,000 posts to his name). We thank him for his contributions, dedication, and passion for making the Smart Home a reality. He will truly be missed.
Saving energy is not always free. Be a world saver. -
I'm not sure how to forget all devices. I looked but did not see any option to do that. I'll try Amazon support, Thanks!Comment
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Scroll to the bottom of the discovered list.Message from Forum Admin: stusviews passed away in April 2018. Stu was a huge fan of Insteon and a huge presence on both the Smarthome and Insteon forums, helping thousands of us along the way (he had nearly 20,000 posts to his name). We thank him for his contributions, dedication, and passion for making the Smart Home a reality. He will truly be missed.
Saving energy is not always free. Be a world saver.Comment
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Well,after an hour on the phone with Echo support, it works. I have a dual band router 2.4 & 5. I renamed the 5 with a different SSID rebooted/reinstalled the skill, and it worked. I was impressed with the Echo support person. It was not your run of the mill issue.
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As a side note: in many cases the 5G network will prevent network discovery of devices on your network. This may explain the anomalie in the device count. Normally this is considered a guest network.Comment
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Why would you use the faster speed only for your guests? I use 5GHz as my main WiFi connection such as laptops and tablets, 2.4GHz for slower devices such as cameras. Virtually every router allows either or both as guest connections.Message from Forum Admin: stusviews passed away in April 2018. Stu was a huge fan of Insteon and a huge presence on both the Smarthome and Insteon forums, helping thousands of us along the way (he had nearly 20,000 posts to his name). We thank him for his contributions, dedication, and passion for making the Smart Home a reality. He will truly be missed.
Saving energy is not always free. Be a world saver.Comment
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