I have installed, uninstalled, moved and reinstalled a dozen or so Insteon products install through my house. So I am familiar with how it all should work.
I just bought three on/off switches 2477s. Installed all three in the same 3-gang box, I turned the breaker back on and switches 1 and 3 come on and off together. I tried pulling out the link switch on the bottom to reset the device to no avail, I trying connecting them all to the hub, and that is not different. all though if I turn them on in the app only the correct one turn on not both or vice versa. I have had the switches installed completely on loose like the photo, I have disconnected all of them and put them back together and nothing. So I am pretty sure it is not faulty connection.I have even tried switching the load on switch 2 with 3 and that makes no difference so it isn't some weird back feed through load 1 or 3 to the other switch. Any ideas of things to try and troubleshoot please let me know.
I just bought three on/off switches 2477s. Installed all three in the same 3-gang box, I turned the breaker back on and switches 1 and 3 come on and off together. I tried pulling out the link switch on the bottom to reset the device to no avail, I trying connecting them all to the hub, and that is not different. all though if I turn them on in the app only the correct one turn on not both or vice versa. I have had the switches installed completely on loose like the photo, I have disconnected all of them and put them back together and nothing. So I am pretty sure it is not faulty connection.I have even tried switching the load on switch 2 with 3 and that makes no difference so it isn't some weird back feed through load 1 or 3 to the other switch. Any ideas of things to try and troubleshoot please let me know.
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