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  • open/close sensor stopped working

    Has anyone had an open/close sensor fail?

    I have model 2843-222 with a label inside that reads 4114REV 1.B 32.3B.D3. It worked great for a couple of days, but then I noticed that it had stopped responding. I have tried several different batteries and tried resetting the device according to the manual, but I can't get the LED to light.

    Is there anything else I should try before getting a new sensor?

  • #2
    It is possible to disable the LED via software. Are you using this with an ISY, Hub, HouseLinc, or other software?

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    • #3
      Sorry for the late reply. I'm using the device with an Insteon Hub and the Insteon app for Android. I did end up getting the open/close sensor to reset and it started responding again.

      I am still having an issue with the sensor needing a reset after anywhere from a few days to a week or two. I'll notice that I didn't get an alert when I get home from work and will check the sensor. Pressing the button on the unit won't light the LED and I'll need to perform a reset to get it working again. Battery voltage tests okay. I suppose it's possible that there's a bad trace and that the vibration from closing the door is making/breaking contact. I'm also wondering about wireless interference causing the device to lock up, I do have quite a few neighbors with WiFi routers, cordless phones, etc.

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      • #4
        Insteon doesn't use the WiFi band nor the band(s) that most cordless phone use. Some older 900 Mhz phones and baby monitors may interfere.

        How did you test the battery? A voltmeter is NOT a good tester as it doesn't place a load on the battery. Which LED do you mean, the LED on the Open/Close sensor or an Insteon LED bulb?
        Stu's Views is Education and Fun. What do YOU want to VIEW today?
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        • #5
          Yes, I did test the battery with a cheap voltmeter. It was the LED on the open/close sensor itself that wasn't coming on

          I haven't had a problem with this sensor in several weeks, so I'm not sure what the issue was. I just checked to confirm and the AA battery I originally installed is still there.

          I have installed two additional open/close sensors recently, so I'll just wait and see if the problem returns.

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          • #6
            The least expensive voltmeter is adequate for an Insteon installation including HVAC. But, even the most costly voltmeter isn't satisfactory as a batter tester.
            Stu's Views is Education and Fun. What do YOU want to VIEW today?
            MathLandia High school mathematics learning fun.
            Both Stu's Views and MathLandia are free websites that do not sell anything.
            Saving energy is not always free. Be a world saver.

            Please don't PM with questions that can be asked in a forum.

            Comment

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