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I have a Outdoor module model 2634-222 that has no life..

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  • I have a Outdoor module model 2634-222 that has no life..

    This would be my 2nd outdoor module. The first one that I got I sent back because I thought it was broken. Now this one is doing the same thing. It has no life what so ever. I have tired to reset it lots of times but no luck and my hub ( model 2245-222) works with all my other in door plug in's. Am I doing something wrong with the setup? OR is there a easy fix that can be done to get it to work???

    Thanks!

  • #2
    I have no idea what you are doing wrong (or right) because I have no idea what you are doing. Specifically, how are you resetting the module? Do you have anything plugged in when you try a reset? If so, what kind of load? At any time, does the status LED turn on or off? If it does, what color does it show? Solid or blinking?
    Stu's Views is Education and Fun. What do YOU want to VIEW today?
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    • #3
      I am resetting it by what the users manual says. Well the manual called it a factory reset. No I don't have anything in it when I am resetting I could try that next time and get back to you. The LED stays off all the time no change what so ever. and I do know the outlet is live.

      Thanks for the reply.

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      • #4
        If the LED is always Off. Even after a Factory reset and the outlet is verified OK.
        It has probably died and you should see if it is warranty for an exchange.

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        • #5
          Thank you. That is what I thought also. and I got it on ebay with no return. So I am going to put this up on a shelf to remind me never to buy any insteon from eBay again.

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          • #6
            I've had success buying Insteon on eBay. But no return is a no no for me. BTW, eBay's good if you receive a dead item even if the seller won't comply.
            Stu's Views is Education and Fun. What do YOU want to VIEW today?
            MathLandia High school mathematics learning fun.
            Both Stu's Views and MathLandia are free websites that do not sell anything.
            Saving energy is not always free. Be a world saver.

            Please don't PM with questions that can be asked in a forum.

            Comment


            • #7
              Just a update. I message the person that sold me the plug and they let me return it (they even paid for shipping) I think I am going to lay low on ebay for now when it comes to Insteon things.

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