Problem with remote connection to camera

[ktm250rider]

I have an insteon hub with 2 ip cameras connected (garage and kitchen), 1 light switch (and 2 outdoor cameras which stopped working all together). When im at home an my wifi, i can access both indoor ip cameras and the light switch with no issues. Once i leave, i can not get a video feed from the kitchen camera. Both light switch and garage camera work flawlessly. Im using a Samsung S7 with the insteon app ver 1.9.8 (236). Both cameras are insteon indoor IP, but i dont have exact model number at the moment.

I can access the settings for all cameras through the insteon hub app when Im off my network. When i try to connect to the kitchen camera i get a p2p timeout failure. Not sure what to look for to fix the issue.

[ktm250rider]

Looking at the camera settings, the only thing that doesnt make sense to me (and im no expert but i have stayed at a holiday inn express) is that the camera that works the P2P Port is 0, and the camera that isnt connecting the P2P port is 59883

[ktm250rider]

Hub is a 2014, camera model is 2864226 so im assuming that port forwarding is not required?

[stusviews]

Hub is a 2014, camera model is 2864226 so im assuming that port forwarding is not required?

There is no 2014 Hub. The year you bought it does not define which Hub it is.

[BLH]

Model number should be on a label.
I suspect 2245-222 for awhile some literature also called it the (2014) HUB.