Hello,
I was trying to setup my Insteon hub pro with my HomeKit App, but when I scan the Setup Code I get a message saying: "Couldn't add Hub Pro. The Setup Code is incorrect". It is the same number on my card and under my hub: XXX-XX-XX. I have reset the hub to factory default and power cycled many times, and still, have the same error.
Has this happened to anyone else? Is there like a default code?
My last resort was to call support and they say I have to replace it. But I just want to make sure there is a fix or not.
Thanks for your time.
I was trying to setup my Insteon hub pro with my HomeKit App, but when I scan the Setup Code I get a message saying: "Couldn't add Hub Pro. The Setup Code is incorrect". It is the same number on my card and under my hub: XXX-XX-XX. I have reset the hub to factory default and power cycled many times, and still, have the same error.
Has this happened to anyone else? Is there like a default code?
My last resort was to call support and they say I have to replace it. But I just want to make sure there is a fix or not.
Thanks for your time.