Hub 2 2245-222 Red LED solid. Stopped working a few days ago.

[pjw73nh]

I can access the device from my internal network via IP address. It returns pings. I can get into it via an internet browser from my internal network by IPaddress and port number. I can also get into the hub from the outside because I have a port forwarding enabled to the hub. It gives me this result in both cases.

INSTEON HUB2 Details
Hub2-V04-20140904
PLM Version:9E
Firmware:1009 Build Jan 4 2016 15:30:35
Insteon ID:31.1D.52

If I run the diagnostics, test 5 and 6 fail. (double beeps).

• Test 1: Insteon Hub Modem active
• Test 2: Internet Time Server reachable
• Test 3: Hub has a valid IP address
• Test 4: Connected to Insteon Servers
• Test 5: Active remote connection to Insteon Servers
• Test 6: Successful remote connection to Insteon Servers at power-up

I have full internet access from my house. I can log in to connect.insteon.com, but I get no display. Just a "favorites" screen.

I have rebooted it several times, tried different ports, and verified the IP address.

What next?

Thank you.

[pjw73nh]

Never mind. Insteon called back. It's a server issue on their end. Should be fixed in 1-3 hours. Possibly overnight. They said if it's not back up by tomorrow morning to power cycle the hub.