Announcement

Collapse
No announcement yet.

Removing an unused Hub from account?

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Removing an unused Hub from account?

    I have had 2 hubs associated with my account for a long time (as I completed a very slow and prolonged migration from the 2242-222 hub to the 2245-222 hub). I switch between them with the "House Management" option in the iOS app's settings page. I have finally finished migrating everything to the new one and I'd like to remove the old one from my account. The Insteon migration support page advises to first remove everything from old hub, delete account, then start with new one. Of course since I have had both on my account for a while this isn't an option. I am wondering how I can simply remove the old hub without deleting any accounts. Thanks.

    #2
    Delete everything from the old Hub and delete the second 'house.' If both Hubs have the same account credentials, then that's all you need to do.
    Message from Forum Admin: stusviews passed away in April 2018. Stu was a huge fan of Insteon and a huge presence on both the Smarthome and Insteon forums, helping thousands of us along the way (he had nearly 20,000 posts to his name). We thank him for his contributions, dedication, and passion for making the Smart Home a reality. He will truly be missed.
    Saving energy is not always free. Be a world saver.

    Comment


      #3
      Ah, my problem was finding out how to delete the second house. But after going back in to look for a delete option, I figured out that it's implemented as a left swipe to reveal the delete option! I really thought I tried this before but apparently not.

      Comment

      Working...
      X